Anaya's Auto Repair Inc
262-652-1441
2515 52nd Street
Kenosha, WI 53140
42.5875955 -87.8400293
http://anayasautorepair.mechanicnet.com/
4.33/5.00 average rating
6 reviews
[ Write a Review ]

  August 11/02/2017
We are from out of town. We had a massive brakeline failure on my truck. It was towed to Anaya's. They kept us informed of every step of the process and the price was very reasonable for the intensity of the repair job.
  Jude & Sophia 08/10/2017
Excellent service commitment. My experience with Anaya's services was always on-time , proper diagnosis, and fair pricing. They troubleshoot with great detail and found the rootcause properly. Highly experienced and skilled master tech and personnel. I have switched from going to the dealer and will go to Anaya's for all servicing needs on my two cars.
  Laurie 08/10/2017
I couldn't be more pleased with my service at Anaya's. The employees were very nice and courteous. Being without your car can be very stressful but they worked quickly to get my car right back to me. Laurie Lewis
  Mike And Taylor 08/03/2017
  Jeff 03/30/2017
Quality operation, professional team and world-class service!
  Shawna 09/07/2017
Got my car in for estimate for $65 and estimate cost of fix $740 for a radiator. Go the car towed for $66 and paid less than $500 from my mechanic. Felt like I was being taken advantage of
Shop Comment
Good Afternoon Shawna- I am reaching out to you because I am barely seeing a review that you left us for an inspection you had at our facility last month. I remember you personally since I was the one that took down your information and set you up. I knew you had some concerns and we did everything we could to get you in right away as I had promised you. I am sorry to hear you were unhappy with the quote we provided you after we inspected it. The service you wanted us to provide for you was an inspection of your concerns. Due to a leak you had present we recommended a radiator, radiator cap, thermostat and gasket. When you have a radiator replaced at our facility it comes with a lifetime warranty- in other words if you have issues again the part is covered for the full cost. That is something you should take into consideration when going anywhere- warranty coverage. The parts were half of the cost that we quoted you, the other portion was labor to do the job and of course 5.5% taxes. For your specific vehicle a radiator replacement is a 3 hour job. I apologize if we did not go over the warranty properly with you and I am sorry you were unhappy with the price we quoted you but please, rest assured, I confirmed those numbers for your vehicle and you were quoted properly. I am glad you were able to get your repair taken care of although I am sad to hear that it even crossed your mind that you could have been taken advantage of. We do our best to provide the best customer service, a thorough inspection on all vehicles that come in, we pride ourselves in the quality of parts we use and in the warranty we provide. My apologies again if something was not explained properly. I hope in the future you will give us another opportunity. Thank you. Monica Anaya
Total page: 1
Previous   1      Next

Records per page: